Richard Torriani
Richard Torriani is the CEO of Kabloom, a results-driven digital marketing agency, and the COO of MCI Group for the Americas, a global leader in association management and consulting.
Associations today face a multifaceted challenge: generating substantial revenue amid declining memberships which leads to the need for diversification in revenue streams. The crucial role of digital marketing becomes evident as we delve into the strategic approaches that have led to remarkable success stories.
A well-planned marketing budget is not just a number but a strategic tool that enables success. HubSpot forecasted that 2023 marketing budgets would comprise about 13.6% of a company's total budget in 2023. It's clear that strategic allocation aligned with industry benchmarks is crucial, yet many associations fall short, allocating as little as 1% to marketing, significantly below the 10-15% industry specific benchmarks. This underinvestment is a barrier to realizing the potential for revenue generation in both membership growth and nondues revenues.
According to Deloitte’s Annual CMO Survey, marketing was expected to comprise about 13.6% of a company’s total budget in 2023, marking a significant increase from previous years. This uptick, even in the face of a looming recession, signifies the critical role marketing plays in a company’s sustainability and growth.
HubSpot explores how investment priorities are shifting, with traditional advertising giving way to digital platforms like social media, with Facebook and TikTok seeing significant budget allocations.
The decision to allocate a more substantial portion of the budget to marketing should be data-driven. HubSpot's analysis of marketing spend across various industries provides a benchmark that associations can use to gauge their investment against industry standards. This approach ensures that marketing efforts are not just adequate but optimized for maximum impact and return.
Kabloom’s success story, where a $16,000 investment yielded approximately $1,800,000 in revenue, serves as a compelling case study. This campaign not only achieved financial milestones but also significantly increased healthcare professional participation at a leading medical association’s annual congress, contributing to record attendance figures. The strategic elements of Kabloom’s campaign—refined database segmentation, optimized strategic platform and channel selection, and dynamic budgeting—can serve as a blueprint for associations seeking to overcome the challenges of insufficient marketing budget allocation and the lack of a well-formulated marketing strategy.
Associations grappling with marketing budget challenges can draw on the insights from Kabloom’s approach and HubSpot’s industry analysis. Understanding the target audience and leveraging digital marketing strategies are central to staying relevant in a competitive landscape.
The integration of strategic budgeting insights from HubSpot, the empirical success demonstrated by Kabloom, and the targeted strategies for associations form a cohesive blueprint for digital marketing excellence. By embracing these strategies, associations can navigate the challenges of today’s competitive landscape, effectively leveraging digital marketing to drive revenue growth, increase attendee engagement, and secure a prosperous future.